Frequently asked questions.

Visit our registration page and enter your email address, choose a password, and verify your email. The whole process takes under 2 minutes.

Basic KYC is required for withdrawals above a certain threshold. You'll be prompted to verify when the limit is reached.

No. Each user is permitted one account per person. Multiple accounts are against our terms of service and may result in suspension.

Go to your account settings in the dashboard and click "Change Password". You'll need to confirm your current password first.

Yes. Contact our support team and we will process your account deletion request within 7 business days after funds are withdrawn.

Spot trading is buying or selling a cryptocurrency at the current market price for immediate delivery. You own the actual asset.

Leverage trading lets you control a larger position than your actual balance by borrowing funds. It amplifies both profits and losses.

We offer up to 100× leverage on selected trading pairs. Lower leverage (10×, 20×, 50×) is also available.

A stop-loss order automatically closes your trade if the price moves against you to a level you specify, limiting your maximum loss.

Fund your account, go to the Trade section, select a pair, choose your order type and amount, and click Buy or Sell.

We offer 100+ trading pairs including BTC, ETH, SOL, XRP, DOGE, and many more vs USDT.

You allocate funds to a managed plan operated by an expert trader. The trader manages the funds and you receive a daily percentage return.

Stated return ranges are the typical performance range of each plan. Returns are not legally guaranteed but are based on verified trading strategies.

Yes. Earnings and your principal can be withdrawn at any time with no lock-in period or penalty.

The minimum allocation is $100 for the Starter plan. Higher plans require larger minimums to unlock higher return rates.

Earnings are credited to your account balance once every 24 hours, automatically.

We use 256-bit TLS encryption, two-factor authentication (2FA), and cold storage for the majority of customer funds.

Two-factor authentication adds a second layer of protection. We strongly recommend enabling it via Google Authenticator or Authy.

Contact our support team with your account verification documents and we'll guide you through the 2FA recovery process.

Yes. Customer funds are held in segregated accounts and are not used for company operations.

Change your password immediately, contact support, and review your recent login history in account settings.

Registration is completely free with no monthly fees or minimum balance requirements.

Spot trading: 0.10% maker/taker. Leverage trading: 0.05%–0.10% depending on leverage level.

Crypto deposits are free. Withdrawals only incur blockchain network fees — we do not add a markup.

No. All fees are transparently listed on our Pricing page. There are no hidden charges of any kind.

Go to your dashboard, click Deposit, choose your cryptocurrency, and send funds to the provided wallet address.

Crypto deposits are credited after the required number of blockchain confirmations, typically 10–60 minutes depending on the network.

We accept BTC, ETH, USDT, SOL, BNB, XRP, ADA, and other major cryptocurrencies.

Go to your dashboard, click Withdraw, enter the destination wallet address and amount, and confirm via email.

Yes, minimums vary by currency and are shown in the withdrawal interface at the time of withdrawal.